Personal information is generally defined by applicable privacy laws as information about an identifiable individual. An "identifiable individual" is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
We may collect personal information about you in two ways: (1) when you interact directly with the Website, Platform and Usage Windows, for example by filling out an online form, and (2) through automated interactions or technologies as you browse the Service, we may automatically collect your technical and usage information.
We may collect the following categories of personal information:
Professional e-mail address when you upload a texture via the Usage Windows or on the Platform;
Set of texture files uploaded to the Platform. Personal information provided as part of the contractual or customer relationship between you and Lightbeans;
Statistics on the number of views of eSamples products over time. These statistics are de-identified information, i.e. they do not directly identify you. When you download a Smart Texture, the download of the Smart Texture is associated with your business e-mail address that you provided to us for the download, the Web origin of the download (e.g. Lightbeans Platform or Usage Window) as well as your approximate location (country/region);
Your preferences regarding the receipt of marketing emails or other marketing tools transmitted via the Website, Platform or Usage Windows, third-party marketing tools and your communication preferences. This information may be linked to your personal identity;
Information collected when you apply for employment with Lightbeans online or otherwise, such as your name, contact information, resume, work experience, interests, academic records, references or any other information that may be collected as part of a hiring process.
We collect this personal information for the purposes described in the next section. We do not collect personal information about you from third parties unless we have your consent or unless authorized by law. Our partner Brevo allows us to know when the e-mails we send are opened.
If you provide us with personal information about any other individual, you must ensure that they understand how their personal information will be used and that they have given you permission to share it with us and allow our suppliers to use it.
Generally, we collect your personal information for the purposes of providing access to the Website, Platform, User Windows and providing our services to you. We may also collect your personal information as part of a hiring process if you apply for employment with Lightbeans.
Specifically, we collect personal information to the extent permitted by law in order to:
a) Make the Service accessible;
Types of personal information: Technical Information and Usage Information
b) Provide the information, products or services you request from us and to fulfill our obligations to enforce our rights under any contract entered into with you;
Types of personal information: Identity and Contact Information and Commercial Information
c) Improve the user experience of our Website, Platform and User Windows, our products and services, our marketing and our customers' experiences;
Type of Personal Information: Usage Information
d) Produce statistics on the use of our Services in order to optimize our performance and our business partners. These statistics are produced with our analytics software developed by Lightbeans;
Type of personal information: Analytical information
e) Ensure the security of our communications and other systems and to prevent and detect security threats, fraud and other criminal or malicious activity and to prevent leakage of personal information;
Type of personal information: Technical information
f) Communicate promotional or informational material requested by you or when permitted by law (via our newsletters) and which you may unsubscribe from by clicking on the unsubscribe link;
Type of personal information: Identity, Contact and Marketing Information
Type of Personal Information: Identity and Contact Information
h) Evaluate and process your application and interest in employment with us, communicate with you in connection with your application and manage our recruitment needs.
Type of Personal Information: Application Information
We will not use your personal information for purposes other than those for which it was collected, unless we are authorized or required to do so by applicable law.
We will not use your personal information to make automated decisions about you.
Cookie Management. You can consult the configuration options of your web browser (i.e. Internet Explorer, Google Chrome, Mozilla Firefox, etc.).
Exceptions. We may transfer unencrypted personal information to which we have access to:
Lightbeans is committed to protecting the confidentiality, integrity, availability and privacy of your personal information. Lightbeans employs safeguards that are customary in the industry and reasonable in light of the sensitivity of personal information, including physical, electronic and organizational security measures.
Unfortunately, the transmission of information over the Internet is not completely secure. While Lightbeans makes every effort to protect your personal information, Lightbeans cannot guarantee that there will be no security breaches in the transmission of information through the Service. Any transmission is at your own risk.
Access : You may request access to your personal information in our custody and control. Where permitted by law on or after September 22, 2024, in certain circumstances, you will have the right to request that certain of your personal information be provided to you or another data controller in a structured, commonly used, machine-readable technological format.
Updating : You have the right to access and update your personal information in our custody and control and to correct errors in that information, subject to certain exceptions provided by law.
Processing : You may request information about the processing of your personal information. Specifically, you may ask what personal information has been collected, how it is processed, the categories of persons who have access to such personal information within Lightbeans, the applicable retention period, the contact details of the person responsible for the personal information and the source of the personal information if it has been collected from third parties.
Withdrawal of Consent : You may withdraw your consent to the collection, use and disclosure of your personal information at any time. However, if you withdraw your consent, we may not be able to continue to respond to your inquiries, process any requests made to us or otherwise assist you with respect to our Service.
If you have any questions about our privacy policies and practices, please contact our Privacy Officer ("PO"), whose contact details are listed below.
Tél. : 1-866-525-3071
Courriel : [email protected]
Lightbeans Head Office
2299, Versant-Nord Blvd., suite 260
Québec (Québec) G1N 4G2 Canada
Tél. : 1-866-525-3071
Courriel : [email protected]